Our Goal
At the beginning of the economic downturn in 2007, our clients began to ask if
we could help recover bad debts from their customers. We wanted to help, so we
created a team within our firm who specialise in just that..
Commercial Debt Recovery
Cashflow is the life blood of any business and here at Backhouse Solicitors we
strive to help you keep the cash rolling in.
We offer a range of personally
tailored debt recovery options, and we will work with you to find the approach
that best suits your business. We can assist with anything from one off debts to
completely outsourcing your credit control function.
Why should you instruct us?
- a tailored debt recovery package
- a dedicated manager appointed to your debts
- proactive yet simple and cost effective debt recovery
- a highly effective and reliable service
- pre-legal debt recovery approach
- same day letter before action (if received before 3 pm)
How does it work?
Upon receiving your instruction your debt will be allocated to a dedicated person, who will remain your point of contact at all times. We will send a letter before action to your debtor providing them with details of the debt outstanding and we will seek to obtain payment on your behalf. We don’t believe in just sending out standard letters though - we have a proactive personal approach to pre-legal debt recovery which we have found to be effective, reliable and cost effective. Speaking to a debtor can be quicker and more effective than just writing.
If your instructions are received by 3 p.m. we will endeavour to ensure that the initial letter before action is sent that same day or if the matter is complex, the next working day at the latest.
Fees
We will always make full use of the Late Payment of Commercial Debts (Interest)
Act 1998 to maximise your recovery and keep costs to a minimum. In many cases
our fees can be recovered from the debtor. For more complex and disputed debts
we will agree a fee structure in advance with you – this could be a fixed fee or
an hourly rate.
Credit Control Audit
A unique service which we also offer is a free assessment of your credit control
function. We visit your office to meet your staff and understand how your
existing credit control operates.
Q: How will this benefit you?
- We will give you feedback on what you are doing well, and what areas you could
improve
- We will teach you how to avoid the common pitfalls
Private Debt Recovery
Cashflow is also important in our own private lives and here at Backhouse
Solicitors we recognise that it is not only companies who are owed money. If you
are in this situation and don’t know what to do next, speak to our specialists.
We offer the same high level of service tailored to your individual debt.
Please note the Late Payment of Commercial Debts (Interest) Act 1998 does not
apply to individual debts. Court fees and solicitor costs may be recoverable,
but we will always discuss and agree fees with you in advance before taking any
action.