Backhouse Solicitors
Overall I was very satisfied with the service. The process was explained clearly at all stages (particularly as regards cost). I always felt I was in good hands and that my best interests were the priority at what was a stressful time; the service was professional, prompt and friendly and the outcome very satisfactory.
Mrs J R, Chelmsford
Backhouse Solicitors
What was also pleasing was that you were easily accessible by telephone contact or timely return call without delay. I would like to thank you, Minal and your staff for your assistance and care in handling my case. I will be pleased to recommend you as and when there is an opportunity.
Mr R G, Hatfield Peverel
Backhouse Solicitors
Very professional and efficient service, thank you.
Mr P T, Brentwood
Backhouse Solicitors
I was extremely satisfied with the service you gave me. In fact I would have to give you 10 out of 10. I would and have already recommended your company to a colleague.
Mr D Milne, Thundersley
Backhouse Solicitors
It was a pleasure to meet you and work with you on this. As first-time solicitor experiences go, this has got to be up there with the best! If I ever need legal advice in the future, I'll be certain to give you a call.
Mr S D-S, Henfield
Backhouse Solicitors
I am writing to you to tell you how grateful I am for your help. My employers had made my life hell by discriminating against me because of my health condition. I came to see you one evening after work (which you stayed well beyond your opening hours to see me) to discuss the matter. For someone like me who had never been in this situation you made the whole experience very easy and professional. You even worked the finances out so that you made it possible for me to take further action. I cannot recommend or thank you enough for your help and support in this matter, I will always recommend you to any friends or family who may find themselves in an awkward position with their employer. I actually felt I had someone on my side and it was not just me against a big company.
Mr T Lister, Braintree
Backhouse Solicitors
Extremely satisfied. On all occasions you communicated both clearly and professionally.
Mr S W, Hatfield Peverel
Backhouse Solicitors
I am very grateful for all that you have done, it is very much appreciated - especially as you went out of your way, I wish you all the best with your company and every success. Once again many thanks to you and your staff.
Mrs F S, Watford
Backhouse Solicitors
Right from the point I first phoned up, I was put at rest. Having worked for the same company for 13 years I was made redundant a month after the birth of my first child. You can imagine how worried I was at my situation. I was advised that I could have a first 30 minute consultation at no fee, and was given the frankly honest advice not to go in to the offices but to conduct the interview over the phone as it meant that more time could be spent discussing the case. Nuala rang at the agreed time and it soon became apparent that I had a case. She advised me throughout the redundancy process and at no point was I left to fret about costs as we'd agreed that I would pay a certain amount at a time and I would be warned when I was close to using up that amount. Nuala's advice was always prudently realistic and professional and I would recommend her and Backhouse Solicitors in general.
Mr G Roberts, Chelmsford
Backhouse Solicitors
I was pleased from the initial consultation and throughout. Nuala asked all the right questions to really establish what would be the best course of action for me as a person. Not only was the result the right one but I was dealt with professionally. Nuala contributed a great deal to turning a terrible and seemingly powerless situation into a positive result and I have not looked back. Very very happy.
Miss E B, London
Backhouse Solicitors
You always rang me when you said you would and gave very clear advice.
Mrs H B, Gloucester
Backhouse Solicitors
I thought you provided a thoroughly professional service.
Mr C D, Chelmsford
Backhouse Solicitors
I can’t fault the service I received! I came in not entirely understanding my rights as an Employee or that I even had a case against my former Employer. However, thanks to the advice from Backhouse Solicitors I am delighted with the outcome. The service I received was exceptional. Thank you for all your help!
Mrs D F, London
Backhouse Solicitors
No improvement required! I received a great service; the staff were friendly and treated me like an Individual. All communication was in plain English for all to understand!
Mr J V, Cheltenham
Backhouse Solicitors
I always received prompt replies to any queries and knew at all times what was happening.I would definitely recommend you and your company to our family and friends.I have been extremely pleased with the service provided. You made the process very straightforward for me, and the objectives you set out to achieve in our first meeting were all met. Thank you for your help in what could have been a very stressful process!
Mrs N S, Rickmansworth
Backhouse Solicitors
Backhouse Solicitors were extremely friendly, helpful and professional. They were a pleasure to deal with!
Mrs L B, Chelmsford
Backhouse Solicitors
I was very pleased to be advised to push back on my Employer regarding payment as it eventually worked in my favour. This being a new situation to me I had no idea what 'normal practice' would be, but for the advice of Backhouse Solicitors, I may have just accepted things otherwise. Nuala was clear & polite at all times and I built trust in her very quickly.
Mrs L D, Heybridge
Backhouse Solicitors
At a time of extreme stress and also having previously received poor advice, Backhouse provided me with excellent support and advice and for the first time I had someone fighting on my side against a corporate machine. Ultimately their help provided me with an agreeable settlement.
Mr D F, Southend-on-Sea
Backhouse Solicitors
The service I have received from you has been impeccable and certainly impressive. It's been an absolute pleasure to have you on my side!
Mr M G, Harrow
Backhouse Solicitors
Thank you for your work in helping me resolve my difficulties with my employer. The matter has been dealt with successfully and I am now employed happily within schools in the Borough. I would like to thank you for all your assistance and would heartily recommend you to anyone in need of legal services.
Mr R H, London
Backhouse Solicitors
Extremely efficient and pleasant to deal with.
Ms S H, St. Albans
Backhouse Solicitors
We were totally satisfied with Kelly and how she dealt with our case. First class service - thank you for your help!
Miss K Newman, Chelmsford
Backhouse Solicitors
We began using your debt collection services to help speed up rent payments being received from our tenants. This certainly worked. Letters coming from yourselves have more weight and get more reaction than our letters. This has helped to speed up rent collection and reduce the number of debtors we have. Thank you.
Neil Mansell - Platinum Property Partners, Chelmsford
Backhouse Solicitors
Some of the kindest, most professional and caring people I have ever met.
Mr G Moylan, Brightlingsea
Backhouse Solicitors
I would like to thank both Nuala and Minal for their overseeing and guidance in these matters. I am pleased with the fact that at no time was I given false ideals, things were given to me direct thus allowing me to challenge and consider the decisions to make. There is a lot more I could add, but the best way is to say I am pleased with your service and I don't think I could have succeeded without it.
Mr A S, Dovercourt
Backhouse Solicitors
Dear Miss Rech, I just wanted to thank you very much in helping me with my employment matter late last year. The hospital didn't take any notice of any of my letters, but you were able to persuade them to do the right thing within a few days. I was very impressed and I am sure you will have a very bright and successful future.
Dr R Hossain, Chelmsford
Backhouse Solicitors
Michael, again thank you very much for your prompt message. The service I have received from you has been impeccable and certainly impressive. It's been an absolute pleasure to have you on my side.
Mr D E, Grays
Backhouse Solicitors
Extremely satisfied, very professional.
Mr S Smith, Hatfield Peverel
Backhouse Solicitors
I would recommend your company to anyone needing your services.
Mr P W, Royston
Backhouse Solicitors
Very helpful and professional.
Mr S H, Coggeshall
Backhouse Solicitors
From the initial meeting, all matters raised were fully discussed and clear advice given.
Mrs H T, Essex
Backhouse Solicitors
I appreciate all that was done by everyone involved. Your boss was fantastic and made me feel a lot better when we met. Thank you.
Mr P Tapfield, Colchester
Backhouse Solicitors
A thoroughly professional service from start to finish. I would not hesitate to recommend the firm to any individual or company in need of employment law specialists.
Mr A Mair, Woodford Green
Backhouse Solicitors
I was completely happy with the service provided. It took longer than I thought however this was not from your side. The assistance I was given was professional, friendly and extremely supportive when I struggled to make sense of things. Obviously it was a hard situation to deal with but it was made easier with your help. I can't extend my thanks enough.
Ms M E, Witham
Backhouse Solicitors
In my hour of need and trying to get through a difficult situation, Backhouse Solicitors and in particular Minal took away all the stress and strain of such an awkward situation in a very professional manner. Something I hope I will never have to go through again. I wouldn’t hesitate to use Backhouse Solicitors again if ever finding myself in a position that happened in the past.
John, Chelmsford
Backhouse Solicitors
I really cannot speak highly enough of the service I have received. Very impressed with the initial structure of the first meeting and the transparency of the legal fees. Also impressed with the confidence shown in my case and the empathy shown.
Mr A B, Grays, Essex
Backhouse Solicitors
May I say how very impressed I was with the service that you provided yesterday - you often hear of these free offers and think that there must be some catch - but you offered professional concise advice within the 30 minutes time frame and a genuine honest approach to how to move forward. I will have no hesitation in using your company in the future or recommending you to colleagues.
Mrs Linda Lewis, Takeley
Backhouse Solicitors
Thank you both very much for your professional, tolerant and caring approach to what was a very stressful time for me. I will certainly be recommending your professional services to all and wish you both every success in the future.
Mr J Smith, Epping
Backhouse Solicitors
I was extremely impressed with the first class service at Backhouse Solicitors. Thanks to their expertise and knowledge of employment law I was duly compensated by my employer for unfair dismissal. I am now back working and happy again. I can highly recommend Backhouse Solicitors.
Mr G W, Essex
Backhouse Solicitors
I could not have been given better advice in my circumstances. Very happy with the service. Available when required. Responsive to requests. All in all, fits the bill.
Mr T F, Billericay
Backhouse Solicitors
My legal issues were very complex involving numerous interacting and overlapping employment issues, a personal injury claim that was being handled by a separate specialist solicitor and a claim with the Pension Ombudsman. It involved 2 employers who had employed several different solicitors, and there were medical experts, barristers and others. Despite the complexity, problems and set-backs Minal managed to identify, compartmentalise and address the interlinked issues whilst liaising with all the relevant parties dealing with them effectively and efficiently. If you are looking for an employment specialist I would recommend the services of Minal and her team without hesitation and I am most grateful not only for the favourable outcome they secured, but also the courtesy, understanding, patience and assistance I personally received throughout a very difficult and testing time. Minal is a consummate professional and although small in stature she is a huge hitter as many an opponent has discovered.
Mr R Garford, Kentucky, USA (formerly Essex, UK)
Backhouse Solicitors
Kelly was a fantastic support, always providing me with all the information I needed.
Ms D M, Chelmsford
Backhouse Solicitors
Prompt and efficient service. My options were clearly explained in a straightforward manner. I felt comfortable within the environment and with Minal.
Ms N P, Chelmsford
Backhouse Solicitors
Samantha provided an exceptional level of client care during a stressful employment matter. She clearly explained the options at our initial meeting and subsequently provided clear feedback every step during the process.
Mr D K, Colchester
Backhouse Solicitors
As a small organisation, it's not always easy to change the mindset and practices embedded with the company's management style but with so much legislation that we need to be aware of in respect of Employment Law, I think we have gained a great deal of knowledge this past year or two.
I would like to take this opportunity to thank you and Backhouse for all your support and advice during this time and to say that, as a company, we feel we have benefitted greatly from it.
Mrs Lynne Barrett, Cambria Solutions Group
Backhouse SolicitorsJust a little note to say thank you very much for your assistance with this. You worked hard to get it through in a matter of weeks. All your efforts were much appreciated. I will be recommending you and your company to others.
Ms R C, South Woodham Ferrers
Backhouse SolicitorsThis final note is to say a big thank you for directing us to a successful resolution of the employment matter we had. You had acted with commendable diligence and efficiency to effect a speedy and satisfactory conclusion to the problem. Once again accept our thanks for your excellent services. We are completely satisfied.
Mr N O, London
Backhouse SolicitorsEverything was fine with my conveyancing process - all expeditiously executed by your expert Alistair.
Mr P W, Hockley
Backhouse SolicitorsOn behalf of my father and myself thank you and your staff very much. Always very pleasant and helpful. Keep it up
Mr A M, Suffolk
Backhouse SolicitorsVery understanding, treated as a person not a number. Never used solicitors before this so was very nervous but would recommend Minal and all of her team.
Mr Richard Wash, Witham
Backhouse SolicitorsMichelle was excellent in explaining her reasoning's, Big Thanks
Mr G S, Clacton
Backhouse SolicitorsI wish to thank you sincerely for the speedy and efficient way in which you dealt with recent work on our behalf.
Mr R L, Writtle
Backhouse SolicitorsHassle free transaction, can't ask for more. Competitively priced for great service. Backhouse was recommended to us by a family member. We can see why. We are both very happy with the professional service.
Mr Ross Tomlin, Canvey Island
Backhouse SolicitorsFantastic Solicitors. All staff helpful and friendly. Would most definitely use them again. Dhammika and Chloe were extremely helpful and truly lovely. Thankyou!
Miss S & Mr J, Suffolk
Backhouse SolicitorsVery efficient - made every effort to meet our wishes and needs. Very approachable. Our Estate Agents were very professional and did all they could to get the process completed quickly and efficiently. It would appear to us that others in the process were neither as professional or efficient as the two parties representing us.
Mr V T, Cornwall
Backhouse SolicitorsI wanted to express my appreciation for all your hard work on our behalf. You have made this difficult period for all three of us so much easier and please accept our heartfelt thanks for your diligence and care in handling Mum and Dad's estates.
Mrs B, Kent
Backhouse SolicitorsThank you for your professional service and patience with us and in particular your prompt response to my e-mails throughout.
Mr M A, France
Backhouse SolicitorsWe much appreciate the efficient service you have provided for us over the past weeks.
Mr L, Wiltshire
Backhouse SolicitorsThank you for all your help and guidance with my father's estate.
Ms G L, Buckinghamshire
Backhouse SolicitorsSpecial thanks to Samantha for her efficient and speedy assistance throughout.
Mrs D L, Chelmsford
Backhouse SolicitorsI wanted to pass on my thanks and praise to Michael and Carla. The belief, support and professionalism from them was outstanding, This has been a long hard situation that has had a huge impact on my life. Thanks to your staff I have been able to stand up for myself and show them it wasn't ok it wasn't acceptable and should never have happened.
Mrs EL, Chafford Hundred
Backhouse SolicitorsI'd just like to thank all those who were involved in reaching a settlement with my previous company. Thanks to Charlotte, Minal & Michelle for their work on this. I would highly recommend Backhouse Solicitors services. I have found Backhouse Solicitors very professional and approachable from start to finish. Great service, thank you.
Mr David Smith, Southminster
Backhouse SolicitorsOur questions were answered satisfactorily and our business was dealt with very efficiently. Costs explained clearly and the bill had no hidden extras. We were happy with the way we were dealt with.
Mr & Mrs N, Chelmsford
Backhouse SolicitorsThe service provided met all our needs. Carly [was] very helpful and explained everything to us. Very professional.
Mr & Mrs A, Chelmsford
Backhouse SolicitorsCarly was very knowledgeable and helped me as much as she could. She was very understanding and dealt with the family under very difficult circumstances. Thank you very much.
Mr B, Chelmsford
Backhouse SolicitorsI was treated with friendliness and from the start I felt very relaxed. If I needed a Solicitor in the near future for anything you would be the first ones I would contact.
Mrs B, Barking
Backhouse SolicitorsQuick and efficient service.
Mrs S D, Chelmsford
Backhouse SolicitorsI cannot fault your service.
Mrs G P, Chelmsford
Backhouse SolicitorsI was extremely happy with the service I received from both Minal and Sam. The advice was clear and straight to the point from my initial consultation to the finalising of my Settlement Agreement with my employer. I would recommend Backhouse Solicitors for their speed, efficiency and level of service.
Mr G M, Chelmsford
Backhouse SolicitorsCarly gave us useful, straight forward advice. No messing around, just getting the job done. Our new Wills were produced quickly and efficiently.
Mr & Mrs N, Colchester
Backhouse SolicitorsGreat service [from] start to finish. I was extremely happy with the service I received from both Minal and Sam. The advice was clear and straight to the point from my initial consultation to the finalising of my settlement agreement with my employer. I would recommend Backhouse Solicitors for their speed, efficiency and level of service.
Mr G M, Chelmsford
Backhouse SolicitorsMy sincere thanks for the expertise you provided and the professional manner in which you handled my case through to conclusion. I will have no hesitation in using you again in the future and will recommend you in the future should the situation arise.
Mr Richard Layzell, Hockley
Backhouse SolicitorsI was extremely pleased with Jane Harrington. She was very approachable, always happy to explain everything and always returned calls.
Mr Ray Woolf, Chelmsford
Backhouse SolicitorsSuperb service throughout. Very professional.
Mr & Mrs E, Loughton
Backhouse SolicitorsI have been really pleased [with Backhouse Solicitors] especially based on the fact that we had to have an extended completion period and the poor turnaround time from the buyers agent.
Mr Hutchinson, Braintree
Backhouse SolicitorsMichelle and Minal made a very difficult time a lot easier to deal with than it could have been. Both were very efficient and helpful.
Mr AH, Chelmsford
Backhouse SolicitorsLiz was very thorough with explaining everything to us. The service we had was first class.
Mr & Mrs C, Chelmsford
Backhouse SolicitorsAnswered the phone and gave good advice. Was very helpful when needed.
Mr & Mrs F, Dagenham
Backhouse SolicitorsGreat, friendly service with exceptional translation of legal terms.
Mr Scott Addy, Chelmsford
Backhouse SolicitorsAll transactions were explained clearly. If we wanted to discuss matters and Liz was unavailable, there would always be her secretary or someone else who could deal with our problem. Managing the business online was so much quicker than by post. Extremely pleased with the whole service and we are recommending Backhouse to our friends.
Mr & Mrs Scammell, Chelmsford
Backhouse SolicitorsExcellent quality of service and communication from Liz and her team. Much appreciated by us both.
Mr & Mrs W, Farnham
Backhouse SolicitorsI was extremely happy with the service I received from Minal and her team. Minal listened to me when I was upset on my first visit. She gave me sound advice. She talked me through each stage of the process and supported me when I thought my case was hopeless. If it was not for Minal I would have given up on my matter. She won my case for me.
Ms S, Burnham-on-Crouch
Backhouse SolicitorsFirst class service at all times.
Mr Wilkinson, Danbury
Backhouse SolicitorsLiz was thorough throughout the entire transaction. No problems my side.
Miss JA, Chelmsford
Backhouse SolicitorsJust want to say a massive thank you to you and the team for sorting my completion yesterday. As is always the way with this sort of thing, numerous challenges came up and I was starting to get nervous. But your efforts to keep working on it were much appreciated.
Mr JC, Chelmsford
Backhouse SolicitorsThank you Liz Searl for all your efforts in helping us move house. Really glad we didn't choose an online/factory conveyancer!
Mr P H, Chelmsford
Backhouse SolicitorsYour service was entirely satisfactory. As it was the first time I had used your company, I was very happily surprised. Jane was so helpful and understanding and always did what she promised.
Mrs KC, Dunmow
Backhouse SolicitorsThank you for your help and advice. A great service.
Mr KB, Chelmsford
Backhouse SolicitorsThank you Mr Welch and team on another great service. Prompt, reliable, good price.
Mr Mehmet Simsek, Chelmsford
