Below you can read some of the kind things that our clients have said about Backhouse Solicitors. If you would like to read our reviews on Google, then simply click the following link:
What our clients say about Backhouse Solicitors
Helped us overcome numerous issues that cropped up.
Polite and courteous service always willing to explain issues that we had trouble understanding.
The service was extremely professional and Karen's advice was both helpful and very well tailored to the outcome I was hoping to achieve.
Overall our success in court was very much due to the hard work that Karen undertook on my behalf.
There is nothing that Backhouse should improve as the service to the client is excellent.
Emma Taylor was exceptional in dealing with my house purchase.
Emma Taylor was our main conveyancer and she was absolutely amazing. Backhouse is very lucky to have her. She is responsive, helpful, professional, fast, efficient, friendly and inspires confidence. She completed our sale and purchase in just over 7 weeks - which was absolutely amazing - especially as we were just exiting lockdown from Covid 19 at that point. Emma is really impressive.
The information and advice was given in a very professional manner.
Thank you for assisting me during these uncertain times. Keep up the good work.
Liz Searl explained everything in terms that we totally understood and answered any additional questions that we may have had. Always politely and interestingly. On some occasions Emma Taylor stood in and was also very professional and efficient.
The process was no doubt made harder for them both to deal with because of the Covid19 implications, however we noticed no blips whatsoever and communication remained excellent. Added to this we all had the problem of the buyer having their mortgage withdrawn less than 24hrs before completion.
Liz was very apologetic despite it being nothing of Backhouse’s doing whatsoever! Liz proceeded with dealing with the problem and all was rectified only three days later, despite two of those days being over a weekend.
I would highly recommend Backhouse Solicitors and most certainly the two ladies that dealt so expertly with our move.
Please pass on our thanks and total Respect to Liz and Emma, thank you, Gary & Donna Brown
The service is very professional but with a personal feel. I felt my case was important to you and that my best interests were being considered throughout the process. Communication and level and quality of advice were excellent.
Thanks for a great service. It was a very big help in a difficult and unfamiliar situation.
Really appreciate all your help and advice, especially during the uncertain times of coronavirus.
Backhouse Solicitors managed the purchase of my property with high level of professionalism and was able to complete it in 7weeks. Great and frequent progressive update from start to end. Very impressive with the level of support!!!
Comfortable with understanding procedures regarding our new wills.
I thought the method of dealing with my Will (by post, with your drafts and my corrections/comments), was particularly helpful, rather than by several visits to your office. I realise, though that my handwritten original, had to be sufficiently clear and comprehensive, for this to be done. having been joint Executor to my late mother, I was familiar with the wording and procedure.
We are very pleased with Minal's team and can't thank them enough.
Thank you all so much
I'd just like to thank all those who were involved in reaching a settlement with my previous company. Thanks to Charlotte, Minal & Michelle for their work on this. I would highly recommend Backhouse Solicitors services. I have found Backhouse Solicitors very professional and approachable from start to finish. Great service, thank you.
As a small organisation, it's not always easy to change the mindset and practices embedded with the company's management style but with so much legislation that we need to be aware of in respect of Employment Law, I think we have gained a great deal of knowledge this past year or two.
I would like to take this opportunity to thank you and Backhouse for all your support and advice during this time and to say that, as a company, we feel we have benefitted greatly from it.
Samantha provided an exceptional level of client care during a stressful employment matter. She clearly explained the options at our initial meeting and subsequently provided clear feedback every step during the process.
Prompt and efficient service. My options were clearly explained in a straightforward manner. I felt comfortable within the environment and with Minal.
Kelly was a fantastic support, always providing me with all the information I needed.
My legal issues were very complex involving numerous interacting and overlapping employment issues, a personal injury claim that was being handled by a separate specialist solicitor and a claim with the Pension Ombudsman. It involved 2 employers who had employed several different solicitors, and there were medical experts, barristers and others. Despite the complexity, problems and set-backs Minal managed to identify, compartmentalise and address the interlinked issues whilst liaising with all the relevant parties dealing with them effectively and efficiently. If you are looking for an employment specialist I would recommend the services of Minal and her team without hesitation and I am most grateful not only for the favourable outcome they secured, but also the courtesy, understanding, patience and assistance I personally received throughout a very difficult and testing time. Minal is a consummate professional and although small in stature she is a huge hitter as many an opponent has discovered.
I could not have been given better advice in my circumstances. Very happy with the service. Available when required. Responsive to requests. All in all, fits the bill.
I was extremely impressed with the first class service at Backhouse Solicitors. Thanks to their expertise and knowledge of employment law I was duly compensated by my employer for unfair dismissal. I am now back working and happy again. I can highly recommend Backhouse Solicitors.
Thank you both very much for your professional, tolerant and caring approach to what was a very stressful time for me. I will certainly be recommending your professional services to all and wish you both every success in the future.
May I say how very impressed I was with the service that you provided yesterday - you often hear of these free offers and think that there must be some catch - but you offered professional concise advice within the 30 minutes time frame and a genuine honest approach to how to move forward. I will have no hesitation in using your company in the future or recommending you to colleagues.
I really cannot speak highly enough of the service I have received. Very impressed with the initial structure of the first meeting and the transparency of the legal fees. Also impressed with the confidence shown in my case and the empathy shown.
In my hour of need and trying to get through a difficult situation, Backhouse Solicitors and in particular Minal took away all the stress and strain of such an awkward situation in a very professional manner. Something I hope I will never have to go through again. I wouldn’t hesitate to use Backhouse Solicitors again if ever finding myself in a position that happened in the past.
I was completely happy with the service provided. It took longer than I thought however this was not from your side. The assistance I was given was professional, friendly and extremely supportive when I struggled to make sense of things. Obviously it was a hard situation to deal with but it was made easier with your help. I can't extend my thanks enough.
A thoroughly professional service from start to finish. I would not hesitate to recommend the firm to any individual or company in need of employment law specialists.
I appreciate all that was done by everyone involved. Your boss was fantastic and made me feel a lot better when we met. Thank you.
From the initial meeting, all matters raised were fully discussed and clear advice given.
Very helpful and professional.
I would recommend your company to anyone needing your services.
Extremely satisfied, very professional.
Michael, again thank you very much for your prompt message. The service I have received from you has been impeccable and certainly impressive. It's been an absolute pleasure to have you on my side.
Dear Miss Rech, I just wanted to thank you very much in helping me with my employment matter late last year. The hospital didn't take any notice of any of my letters, but you were able to persuade them to do the right thing within a few days. I was very impressed and I am sure you will have a very bright and successful future.
I would like to thank both Nuala and Minal for their overseeing and guidance in these matters. I am pleased with the fact that at no time was I given false ideals, things were given to me direct thus allowing me to challenge and consider the decisions to make. There is a lot more I could add, but the best way is to say I am pleased with your service and I don't think I could have succeeded without it.
Some of the kindest, most professional and caring people I have ever met.
We began using your debt collection services to help speed up rent payments being received from our tenants. This certainly worked. Letters coming from yourselves have more weight and get more reaction than our letters. This has helped to speed up rent collection and reduce the number of debtors we have. Thank you.
We were totally satisfied with Kelly and how she dealt with our case. First class service - thank you for your help!
Extremely efficient and pleasant to deal with.
Thank you for your work in helping me resolve my difficulties with my employer. The matter has been dealt with successfully and I am now employed happily within schools in the Borough. I would like to thank you for all your assistance and would heartily recommend you to anyone in need of legal services.
The service I have received from you has been impeccable and certainly impressive. It's been an absolute pleasure to have you on my side!
At a time of extreme stress and also having previously received poor advice, Backhouse provided me with excellent support and advice and for the first time I had someone fighting on my side against a corporate machine. Ultimately their help provided me with an agreeable settlement.
I was very pleased to be advised to push back on my Employer regarding payment as it eventually worked in my favour. This being a new situation to me I had no idea what 'normal practice' would be, but for the advice of Backhouse Solicitors, I may have just accepted things otherwise. Nuala was clear & polite at all times and I built trust in her very quickly.
Backhouse Solicitors were extremely friendly, helpful and professional. They were a pleasure to deal with!
I always received prompt replies to any queries and knew at all times what was happening.I would definitely recommend you and your company to our family and friends.I have been extremely pleased with the service provided. You made the process very straightforward for me, and the objectives you set out to achieve in our first meeting were all met. Thank you for your help in what could have been a very stressful process!
No improvement required! I received a great service; the staff were friendly and treated me like an Individual. All communication was in plain English for all to understand!
I can’t fault the service I received! I came in not entirely understanding my rights as an Employee or that I even had a case against my former Employer. However, thanks to the advice from Backhouse Solicitors I am delighted with the outcome. The service I received was exceptional. Thank you for all your help!
I thought you provided a thoroughly professional service.
You always rang me when you said you would and gave very clear advice.
I was pleased from the initial consultation and throughout. Nuala asked all the right questions to really establish what would be the best course of action for me as a person. Not only was the result the right one but I was dealt with professionally. Nuala contributed a great deal to turning a terrible and seemingly powerless situation into a positive result and I have not looked back. Very very happy.
Right from the point I first phoned up, I was put at rest. Having worked for the same company for 13 years I was made redundant a month after the birth of my first child. You can imagine how worried I was at my situation. I was advised that I could have a first 30 minute consultation at no fee, and was given the frankly honest advice not to go in to the offices but to conduct the interview over the phone as it meant that more time could be spent discussing the case. Nuala rang at the agreed time and it soon became apparent that I had a case. She advised me throughout the redundancy process and at no point was I left to fret about costs as we'd agreed that I would pay a certain amount at a time and I would be warned when I was close to using up that amount. Nuala's advice was always prudently realistic and professional and I would recommend her and Backhouse Solicitors in general.
I am very grateful for all that you have done, it is very much appreciated - especially as you went out of your way, I wish you all the best with your company and every success. Once again many thanks to you and your staff.
Extremely satisfied. On all occasions you communicated both clearly and professionally.
I am writing to you to tell you how grateful I am for your help. My employers had made my life hell by discriminating against me because of my health condition. I came to see you one evening after work (which you stayed well beyond your opening hours to see me) to discuss the matter. For someone like me who had never been in this situation you made the whole experience very easy and professional. You even worked the finances out so that you made it possible for me to take further action. I cannot recommend or thank you enough for your help and support in this matter, I will always recommend you to any friends or family who may find themselves in an awkward position with their employer. I actually felt I had someone on my side and it was not just me against a big company.
It was a pleasure to meet you and work with you on this. As first-time solicitor experiences go, this has got to be up there with the best! If I ever need legal advice in the future, I'll be certain to give you a call.
I was extremely satisfied with the service you gave me. In fact I would have to give you 10 out of 10. I would and have already recommended your company to a colleague.
Very professional and efficient service, thank you.
What was also pleasing was that you were easily accessible by telephone contact or timely return call without delay. I would like to thank you, Minal and your staff for your assistance and care in handling my case. I will be pleased to recommend you as and when there is an opportunity.
Overall I was very satisfied with the service. The process was explained clearly at all stages (particularly as regards cost). I always felt I was in good hands and that my best interests were the priority at what was a stressful time; the service was professional, prompt and friendly and the outcome very satisfactory.