Are you having issues with a supplier not meeting deadlines? Are you in dispute with a supplier for inadequate services or faulty goods? We can help.
Most companies will face a dispute with a supplier at some point and dealing with this can be both stressful and time-consuming. When this happens to your business you need a specialist dispute resolution solicitor who understands the impact on your business as well as the legal issues involved. Our team will work with you to understand the issue and help you decide on the best course of action to take.
Are they a critical or non-critical supplier?
The supplier may be critical to your business and you may have to continue working with them at least in the short term. In this case a softer and less adversarial approach may be appropriate as formal legal action could be both costly and possibly very harmful to your business. Examples might include:
- If they supply goods critical to your manufacturing process which can’t easily be substituted
- If they provide critical infrastructure, for example managing your IT systems and phones, or hosting your e-commerce website
On the other hand the conflict may be with a supplier that regardless of the outcome, you do not need to do business with. In this case you can afford to take a tougher approach to achieve results. For example:
- If they supply goods to your manufacturing process which can easily be substituted with goods from another supplier
- When they provide easily replaceable services such as cleaning your offices
Dispute resolution options
Once we have decided on the approach there are several options that we can consider when bringing a dispute. These include:
- Reaching an informal agreement on your behalf (preferable for a critical supplier)
- Sending a formal letter
- Seeking a formal agreement through mediation or alternate dispute resolution
- Starting court proceedings to force a resolution
Each option carries its own level of risk and cost which we will explain to you before we go ahead.
We can help!
If your business is in dispute with a supplier and you need legal advice, contact our Litigation and Dispute Resolution team today to book a free 30-minute consultation to discuss your case.
Tel: 01245 893400 | 01702 410880
Email: info@backhouse-solicitors.co.uk
Visit our Chelmsford office: 17 Duke Street, Chelmsford, Essex, CM1 1JU
Visit our Leigh-on-Sea office: 22-24 Elm Road, Leigh-on-Sea, Essex, SS9 1SN
Or send us a message through the Contact Us page on this website